Edmund Goppelt on Mon, 1 Nov 1999 21:29:34 -0500 (EST)


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Re: [Plug] OT (motherboard)a


> Theh have a fairly good choice of mother boards.  One of the things to make sure
> is to match the mb with your case.

I've purchased two motherboards from TC--they have a nice 
selection and reasonably good prices, but I wonder if their recent 
acquisition by Insight hasn't had a bad effect on the company.

Recently (within the past month) I had a TC motherboard go bad.  
What should have been simple--getting an RMA number--turned out 
to be incredibly difficult.  I was put on hold for hours and then hung 
up on.  None of the voice mail messages I left were returned until I 
left a message for the tech support supervisor that I was writing the 
CEO if I didn't hear back from somebody by 6 pm that night.  That 
got action, but the experience left a really bad taste in my mouth.  I 
would not do business with them again.

Ed

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