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Re: [PLUG] [OT] Comcast problems anyone?
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On Wed, Jun 08, 2005 at 10:30:58AM -0400, Jon Nelson wrote:
> Anyone know about this "upgrade" or have any ideas of what might be going
> on? Comcast has a great record with their "upgrades" (ie., DNS, DVR,
> etc...) and was just wondering if this might be part of another saga.
My Comcast was out for about 12 hours Sunday night/Monday morning and
did not respond to power cycling. Tech Support at Comcast was able to
reinitialize my modem remotely, but scheduled an on-site visit on the
suspicion my signal was low. The Comcast repairman showed up
yesterday and informed me that there had been a "re-provisioning" of
the Comcast system which he described as changing the way the cable
modems interact with Comcast's servers. Since there was nothing for
him to repair--my line was working just fine--he ran a speed test and
left.
--
Ed Goppelt
http://www.hallwatch.org
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