Gavin W. Burris on 8 Apr 2011 07:52:06 -0700


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[PLUG] IT Support Specialist Opportunity 

Hello PLUGers,

The University of Pennsylvania School of Arts and Sciences has an open
staff position.  Please see details bellow.  If interested, please have
an application in by early net week.  The reference number is 110430308.

http://jobs.hr.upenn.edu/

Cheers,
-- 
Gavin W. Burris
Senior Systems Programmer
Information Security and Unix Systems
School of Arts and Sciences
University of Pennsylvania
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Hi, everyone --

SAS has an open position for an IT Support Specialist for the Center for
Programs in Contemporary Writing (which includes the Kelly Writers
House). It's really a great position (I used to have it!), as it
includes the opportunity to do some fun, innovative projects. If you
know anyone who would be a good fit, it would be great if you could
encourage them to apply. The reference number is 110430308, and I'm
including the description below for convenience. Thanks so much!

--Chris

Description:
The Center for Programs in Contemporary Writing (CPCW) is a hub for
technological innovation and student engagement. Projects such as the
PennSound digital poetry archive and daily webcasts from the Kelly
Writers House make CPCW one of the most well-known and respected
entities on Penn's campus. CPCW is looking for a forward-thinking IT
Support Specialist to continue the Center's tradition of innovation. The
successful candidate will provide computing support for a wide range of
applications, including desktop support, media production and web
applications.

Desktop support involves installing, maintaining, and troubleshooting
faculty and staff computers - mostly of Macintoshes. The position also
maintains public-access and multi-user computers. Multimedia activities
include creative use of audio/video recording, conferencing, and
webcasting. Support for the CPCW Web presence is essential to the
position. The IT Support Specialist will develop the Center's Web
projects on a Linux server, primarily in HTML and CSS. S/he will support
users of complex applications built in PHP and Drupal, and will aide in
building social media strategies to promote Center activities. The IT
Support Specialist acts as technical manager for the PennSound
project-organizing and digitizing media files; training and supervising
work-study students and content contributors; maintaining and upgrading
production equipment. As a member of the School of Arts & Sciences
Computing group, the IT Support Specialist will assure that all
activities are consistent with institutional standards and will
participate in School-wide technology initiatives.

A key responsibility of the position is working with Center directors
and staff to identify creative IT solutions to program needs. The
successful candidate will listen well to the needs of the Center, and
propose innovative, yet maintainable, methods of accomplishing those
goals. The ideal candidate is comfortable in a very social environment,
consisting of constant interaction with faculty, staff, students, and
alumni. We are looking for someone creative, yet sensitive to the fact
that systems should adhere to standards and be maintainable. This job is
an excellent opportunity to blend creative and technical skills in a way
that broadly benefits the University.

Qualifications:
Bachelor's degree with 2 to 3 years of relevant experience or an
equivalent combination of education and experience preferred. Experience
supporting Mac OS X required; some knowledge of Linux and Windows 7
highly preferred. Familiarity with basic desktop hardware and
maintenance required. Familiarity with popular web browsers and mail
applications, basic computer networking concepts, basic Active Directory
usage, terminal emulation software and anti-virus software preferred.
Experience with HTML/CSS, website management and audio/video production
required; experience with internet webcasting and streaming media highly
preferred. Experience with FileMaker Pro desirable. Basic programming
skills (PHP) preferred. Experience is content management systems,
especially Drupal, highly desirable. Excellent customer service and
spoken/written communication skills required; flexible work schedule
will be required at times.

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