Greg Helledy on 13 Feb 2017 16:39:08 -0800

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[PLUG] Avoid Arvixe at all costs!

We rely on a VPS at Arvixe for our web, email and calendar.
I started getting the message that we were running low on space around the first of the year and on January 10th ordered more via phone call. They have STILL not been able to add any space (though they started billing us for the extra space right away). Multiple support tickets have been closed out without adding the space we're paying for. I have emailed, opened tickets, used live chat and called. No one there is able to add space to our server and now I am going to have to relocate our 100GB of data in a panic. It's a shame because otherwise the service has worked well, I just don't understand how something that should be so routine and straightforward is impossible for them to do.

Greg Helledy
GRA, Incorporated
P:  +1 215-884-7500
F:  +1 215-884-1385
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