Re: [PLUG] Emergency support needed for production server that boots to Grub prompt

[CJ Fearnley <cjf@LinuxForce.net>]

Brent,

I suspect on-site is necessary. I fear the worst: RAID array blew up
and restoring from backups is probably necessary. This place is pretty
corporate and I have no idea what their remote security requirements
might be.

I have Lee's response and another who can go on-site. I plan to call
the customer at 9AM to work out logistics.

Thanks to PLUG for helping to find talent who can service those in need!

On Sun, May 28, 2017 at 11:45:43PM -0400, brent timothy saner wrote:
> On 05/28/2017 07:10 PM, CJ Fearnley wrote:
> > One of my customers has a production server that after a failed disk
> > was replaced, boots into the GNU Grub prompt.
> > 
> > Anyone want to spend Memorial Day in Horsham trying to fix the system?
> > 
> 
> 
> is on-site necessary? i can toss them an ISO that'll give me locked-down
> VPN'd SSH so i can at least do a diagnostic (and fix it if they're lucky
> and it isn't a dead disk or something)
> 




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-- 
CJ Fearnley                 |   LinuxForce Inc.
cjf@LinuxForce.net          |   IT Projects & Systems Maintenance
http://www.LinuxForce.net   |   http://blog.remoteresponder.net
___________________________________________________________________________
Philadelphia Linux Users Group         --        http://www.phillylinux.org
Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
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