Douglas Lentz via plug on 18 Sep 2024 17:04:12 -0700


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Re: [PLUG] Networking on desktop computer down after upgrade ubuntu 22.04 -> 24.04 Solved


Solved, kind of.

Reverted to a previous kernel.

Anyone have a better way to do this?


Quoting Douglas Lentz via plug <plug@lists.phillylinux.org>:

Members of this group have been very helpful in the past. I am merely a home desktop user, so I have to do troubleshooting infrequently. Could I get some guidance on this?


1. Did a do-release-upgrade from ubuntu 22.04 LTS to 24.04 LTS. The upgrade seemed to go through without any problem (once I removed a suspect PPA).

2. Immediately after, installed the recommended NVIDIA updates from the ubuntu repository.

3. Immediately after that, lost all network connectivity, ethernet and wifi

Checked all connections.

NetworkManager status is active and running

nmcli general status shows:

STATE        CONNECTIVITY  WIFI-HW  WIFI     WWAN-HW  WWAN
disconnected unknown       missing  enabled  missing  enabled

lshw -c shows:

owner@ASRock-B550M:~$ sudo lshw -c network

  *-network UNCLAIMED
       description: Ethernet controller
product: RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:04:00.0
       version: 15
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list
       configuration: latency=0
resources: ioport:f000(size=256) memory:fc604000-fc604fff memory:fc600000-fc603fff
  *-network UNCLAIMED
       description: Network controller
       product: Dual Band Wireless-AC 3168NGW [Stone Peak]
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:05:00.0
       version: 10
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress cap_list
       configuration: latency=0
       resources: memory:fc500000-fc501fff

Does this mean the ethernet drivers have somehow become unloaded?

Going to /lib/modules/$(uname -r)/kernel/drivers/net/ethernet/realtek I see two files

8139cp.ko.zst
8139too.ko.zst

modinfo gives a description of "Realtek RTL-8139C+ Series 10/100/ PCI Ethernet Driver" for both files.

So I sudo modprobe'd both of them. Did a sudo systemctl restart NetworkManager. Rebooted. No change. Unsure on where to go from here.

Thanks much!

Doug Lentz
dlentz@dca.net







___________________________________________________________________________
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___________________________________________________________________________
Philadelphia Linux Users Group         --        http://www.phillylinux.org
Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
General Discussion  --   http://lists.phillylinux.org/mailman/listinfo/plug