Re: [PLUG] DSL speed

[Art Alexion <art.alexion@verizon.net>]

Doug Crompton wrote:

>On Tue, 1 Nov 2005, Avijit Ghosh wrote:
>
>  
>
>>	Do you know if they flip your contract to the new one when
>>you do this? The old 1.5M contract was flat $23 or so until eternity, the
>>new 3.0M contract for new signups seems to be $23 for a year as a
>>"promotion" and then they up your monthly to something else like $35. I
>>haven't flipped over yet because of this.
>>
>>	-avi
>>    
>>
>
>I don't think so. But I am not Verizon ISP. I am DCA Net. They do not
>charge or change anything.
>  
>
After getting Doug's email, I called Verizon, and they upgraded my
connection.  No mention of a change in contract or fees.  They only had
to check to see if my lines could handle it. 

It took

    * 24 minutes to get a human on the phone
    * 1 minute to make my request
    * 1 minute to check out the lines
    * and two hours (maybe less) to deliver on the change.

I needed to wait 2 hours, run adsl-stop, reboot the modem, run
adsl-start, and done.

-- 

_______________________________________
Art Alexion
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