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RE: [Plug] the voicenet/dsl saga
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Feedback would be _so_ welcome. Some kind of status report or something
would go a long ways. Actually, just returning phone calls would go
a long ways. At any rate, I plan on having this resolved this week.
J.
When I grow up, I wanna be more like me.
I had a clue. I didn't like it. I took it back and exchanged it for an
attitude.
On Fri, 10 Sep 1999, Charles Stack wrote:
> I've been put in touch with the regional manager because of my bad
> experiences with a particular individual. Seems someone there was making
> all sorts of promises. I wonder if they're still there.
>
> I don't necessarily get a call back from the RM, but I do get an answer
> within a day or so. That tells me he is making sure it gets done. I can
> live with that. My DSL line isn't installed yet either. But, I got a call
> from Covad yesterday telling me there was a problem with the circuit and
> that they and Bell Atlantic are working to resolve it. I'll live with that
> for another week and then check back for an update( they're on the outer
> edge of the original installation window). They still have a ways to go to
> get my confidence in them back, but it seems they're working on it.
>
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