Re: [PLUG] Where to buy a CPU

["Forge XP" <forge@dca.net>]

Well, I know for certain that CompUsa in KOP reboxes returns and sells them
as new, so there's hypocrisy in a box for you.

----- Original Message -----
From: "Sandi Jonas" <laserhen@speakeasy.net>
To: <plug@lists.phillylinux.org>
Sent: Wednesday, January 23, 2002 2:49 AM
Subject: Re: [PLUG] Where to buy a CPU


> multiple seriousity wrote:
> >
> > But what really pisses me off is when I went to CompUSA (I found out
they
> > do price matching/beating.) is CompUSA refused to price match
Microcenter
> > on something cause they claim Microcenter carrys grey market goods.. (it
> > didnt piss me off about microcenter, it pissed me off at CompUSA.)
> >
>
> <rant>
> Ugh, poor customer service, IMO.  Still, more common than one might
> realize. I used to work for a major retail chain that sold computers,
> among various other consumer electronics, that had a price beat
> guarantee (difference plus ten percent).  I was in customer service, and
> I remember feeling very bad when someone would bring in an advertisement
> from a certain other retailer, and I had to tell them that we don't
> match their prices because we thought they sold refurbished merchandise
> as new and lied about it.  I still don't know if there was a real basis
> for the accusation.  These customers would raise high hell (and I don't
> blame them) and vow never to return.  There were price differences that
> were well over two hundred bucks sometimes, on computers and camcorders
> usually.  One would think that it would be worth it for the store I
> worked at to suck up the loss in the interest of keeping customers.  If
> they're going to have a low price guarantee, they should have it for all
> stores, not just the ones that have the same prices anyway.  The only
> place where I heard that these other certain stores were bad was the
> place that I worked at.  If anyone wants to know which chain this was,
> it's on my resume on my site.  I'm reluctant to say the name in this
> post.  I think I'm just paranoid, but it could come back to haunt me.
> </rant>
>
> Heh, fortunately I don't work in retail anymore.
>
> We often go to MicroCenter, more often to drool than to buy.  Sometimes
> they have some pretty good deals though, sometimes on stuff that is
> (knowingly) refurbished.  CompUSA's accusations are unfounded.  Sure,
> MicroCenter sells repackaged stuff, but they're pretty open about it.
> They don't lie and say that something isn't repackaged when it is
> (interestingly enough, I've actually seen this happen at the store I
> used to work at... someone returns something opened, and if it has
> everything and appears unused, they would sometimes resell it as
> "new").  We got a pretty decent price for a scanner a few months ago, as
> well as a bunch of other random stuff over the years (original
> packaging, usually).  These are often one-time deals, though, like
> they'll have an influx of one sort of refurbished product, and sell it
> all, and then another, etc.  All in all, a worthwhile place to check
> out.
>
> --Sandi
>
> **********************************************************************
> Sandra Jean Schmidt-Jonas | http://www.laserhen.net
> "If I could remember the names of all these particles, I would have been
> a botanist!" -- Enrico Fermi
> **********************************************************************
>
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>



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