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Re: [PLUG] Support Requests Tracking Software?
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PHP Helpdesk? http://freshmeat.net/projects/phphelpdesk/?topic_id=90
I have used this in the past and have found it to be quick and easy.
Kam Salisbury
MCSE, Linux+, CNA
http://kamsalisbury.com
http://pwig.org
----- Original Message -----
From: "Edward M. Corrado" <ecorrado@athena.rider.edu>
To: "Philadelphia Linux Users Group" <plug@lists.phillylinux.org>
Sent: Monday, March 03, 2003 11:58 AM
Subject: [PLUG] Support Requests Tracking Software?
> I'm looking for a [Free/OSS] simple helpdesk/support tracking program
> with a web interface. It seems all the ones I have looked at have way too
> many features and I'd prefer something that didn't require an *SQL backend
> (but the *SQL thing isn't a real big deal). We only have 2 support people
> that need to be able to administer the requests. My only other "hope" is
> for a way that the program will send out an e-mail when problems are
> added/updated. I checked out freshmeat and din't really come up with
> anything. The best option I have seen is "Request Tracker" but it has way
> more features then I need/want.
>
> Ed C.
>
>
>
>
> _________________________________________________________________________
> Philadelphia Linux Users Group -- http://www.phillylinux.org
> Announcements - http://lists.netisland.net/mailman/listinfo/plug-announce
> General Discussion -- http://lists.netisland.net/mailman/listinfo/plug
_________________________________________________________________________
Philadelphia Linux Users Group -- http://www.phillylinux.org
Announcements - http://lists.netisland.net/mailman/listinfo/plug-announce
General Discussion -- http://lists.netisland.net/mailman/listinfo/plug
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