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Re: [PLUG] Looking for a good open source CRM
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jason@nocks.com said:
> I was surprised that nobody mentioned bugzilla. Maybe because it's more
> geared to bug-tracking than general ticket-tracking, but if you work for a
> Software company, you might find it useful.
>
> Bugzilla may not do everything you are looking to do, but it's been around
> for a long time and is used by a number of Open Source projects. For fun,
> I checked the list of project's that are listed as using Bugzilla. 343
> companies, organizations, and projects are listed, including Mozilla,
> Linux Kernel, Gnome, KDE, Apache, Open Office, Red Hat, and Nasa.
As far as I know you can't prevent users from seeing all the requests made.
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