Re: [PLUG] Taking a Whack Against Comcast

[JP Vossen <jp@jpsdomain.org>]

> Date: Sun, 28 Oct 2007 05:44:40 -0500 (EST)
> From: fljohnson3@isp.com
> Subject: Re: [PLUG] Taking a Whack Against Comcast

<snip>

> (1) undertrained customer support (they never really learned what IP is,
> outside of two or three applications that came in the box with Windoze)
> (2) a less-than-optimally-reliable WAN
> (3) poor network management practices, e.g. making it harder for the user
> to get stuff done or presenting how it all works as a "black art" that the
> user shouldn't "worry (his/her) pretty little head about". (I used to do
> net admin for a small company in DC, and insisted on educating MY users.)

I've never tried to run a server on their lines, which is against the 
ToS among other things.  And I've not tried any serious bit torrenting, 
a subject on which they are accumulating considerable flack at the moment.

But I will say Comcast can't run DNS to save their lives.  In my 
personal experience, I'd guess 80-90% of the problems I've seen or had 
people complain about (other that just plain being down or disconnected) 
were crappy DNS.  I stopped using Comcast DNS very soon after I started 
using Comcast, and didn't have nearly the problems that many other 
people, especially neighbors, had.  OpenDNS is one solution, though I 
just used SpeakEasy DNS since I am also their customer.

I never even bothered with FiOS DNS and still just use OpenDNS and 
Speakeasy...

Later,
JP
----------------------------|:::======|-------------------------------
JP Vossen, CISSP            |:::======|        jp{at}jpsdomain{dot}org
My Account, My Opinions     |=========|      http://www.jpsdomain.org/
----------------------------|=========|-------------------------------
Microsoft has single-handedly nullified Moore's Law.
Innate design flaws of Windows make a personal firewall, anti-virus
and anti-malware software mandatory. The resulting software arms race
has effectively flattened Moore's Law on hardware running Windows.
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