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Casey Bralla <MailList@NerdWorld.org>:
> Sorry I can't answer your questions, but I wanted to suggest to you that you
> should lie to tech support and tell them you run Windows. It saves a lot of
> time and aggravation.
I don't do this, and have never had a resulting problem. If anything,
the FIOS support people I've dealt with seem to find it a relief to be
talking to a customer who can be actively helpful with the network
troubleshooting.
Entertainingly, the tech who came out to replace my FIOS router when it
went toes-up knew who I was.
I have business FIOS for the static address. Dunno if this makes a difference;
it's possible they might put the more clueful support people on that side.
--
<a href="http://www.catb.org/~esr/";>Eric S. Raymond</a>
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