Michael Romano on Tue, 7 Sep 1999 18:14:01 -0400 (EDT)


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[Plug] @Home


First off: sorry for the cross-posting -- I know that a good number of
people are on all three of the above lists. But, what the heck, you all do
it to me too. ;P There are a bunch of people that are only on one of the
lists, and I'm trolling for any informed opinion I can get.

I'm thinking about subscribing to @Home's residential "cable modem" service.
Anyone want to share their experiences, opinions, recommendations? I've got
a couple of PC's and a Mac, running Windows, MacOS, BeOS, and Linux. I read
the short thread on 8/12 on the PLUG list and the thread on "geeks" that
Steve started, but I'm sending it around once more for any new or modified
experiences - I know that those of you who wrote last time have had almost
another month of use, so maybe things have changed...

How fast is it in the "real world" -- after some other people in the
neighborhood have it -- the company claims only "100 times faster than
28.8," no actual numbers. How long does it take to pull down a sizable
download (i.e, new Netscape)?

How is customer service in general?

How stable is the network -- outages, temporary slowdowns, etc.?

Can I safely dump all this customized browser crud they talk about?
(I'm pretty sure the answer to this one is "yes," since you can get a Linux
box going)

thanks in advance,


mike


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