William H. Magill on Mon, 10 Jan 2000 17:51:17 -0500 (EST) |
> <RANT MODE> > Do NOT put Erols' or RCN on that list. Their customer service for > Windows is horrible at best. With Linux it's an absolute nightmare. > </RANT MODE> Ditto for BellAtlantic.net. They have no real problems with Linux (all they know is that it's not Windows), but you'll never find that out from their customer support folks because you can't get through to the people who actually know the meaning of the word. BA customer service is truly pathetic. On a good day, your get one minute of conversation for every 10 minutes on hold. Normally, it's closer to 1 in 20.... and I've had "conversations" take 3+ hours. -- ===<Tru64 UNIX-SIG Chair>=== www.tru64unix.org T.T.F.N. William H. Magill Senior Systems Administrator Information Services and Computing (ISC) University of Pennsylvania Internet: magill@isc.upenn.edu magill@acm.org magill@upenn.edu http://pobox.upenn.edu/~magill/ _______________________________________________ PLUG maillist - PLUG@lists.nothinbut.net http://lists.nothinbut.net/mail/listinfo/plug
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