Dennis Dougherty on Mon, 12 Jun 2000 17:00:32 -0400 (EDT)


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Re: [PLUG] Help deciphering an SMTP failure message


Here's something a I found in the sendmail-cf README :

        FEATURE(`access_db', `hash -o /etc/mail/access')

               ### any text    where ### is an RFC 821 compliant error code
                        and "any text" is a message to return for
                        the command.

For example:
        cyberspammer.com        550 We don't accept mail from spammers
        okay.cyberspammer.com   OK
        sendmail.org            OK
        128.32                  RELAY

Dennis J. Dougherty, CPIM
MIS Manager
Pennsylvania Crusher Corporation
ddougher@penncrusher.com
http:/www.penncrusher.com
PH: 610-544-7200 ext 266
Fax: 610-544-2514



On 12 Jun 2000, at 15:16, Bill Jonas wrote:

> My fiancee was sending 4 emails (with attachments) to somebody.  The
> first 3 went through, but the last one failed.  Here's an excerpt from
> the failure message (the addresses were munged by me, [username]
> represents the actual username, which was double-checked and confirmed
> to be valid):
> 
> > The original message was received at Thu, 8 Jun 2000 07:58:58 -0700 (PDT)
> > from webmail-2.sjc.telocity.net [216.227.56.132]
> > 
> >    ----- The following addresses had permanent fatal errors -----
> > <[username]@home.com>
> > 
> >    ----- Transcript of session follows -----
> > .... while talking to mx-a-west.mail.home.com.:
> > >>> DATA
> > <<< 554 collect: Cannot write tfIAA13072
> > 554 <[username]@home.com>... Service unavailable
> > 
> > --IAA13438.960478171/mail-1.sjc.telocity.net
> > Content-Type: message/delivery-status
> > 
> > Reporting-MTA: dns; mail-1.sjc.telocity.net
> > Arrival-Date: Thu, 8 Jun 2000 07:58:58 -0700 (PDT)
> > 
> > Final-Recipient: RFC822; [username]@home.com
> > Action: failed
> > Status: 5.0.0
> > Remote-MTA: DNS; mx-a-west.mail.home.com
> > Diagnostic-Code: SMTP; 554 collect: Cannot write tfIAA13072
> > Last-Attempt-Date: Thu, 8 Jun 2000 08:29:31 -0700 (PDT)
> 
> I included more than I thought was needed for completeness, but the
> lines I was most interested in were the following:
> 
> >    ----- Transcript of session follows -----
> > .... while talking to mx-a-west.mail.home.com.:
> > >>> DATA
> > <<< 554 collect: Cannot write tfIAA13072
> > 554 <[username]@home.com>... Service unavailable
> 
> She got all concerned.  I told her that I'm no SMTP expert, but that it
> looked like a transitory glitch, that the receiving mail server ran out
> of space in its tmp directory.  I told her I'd look at the RFC and see
> what 554 meant.
> 
> Well, I've read most of the two RFCs in question (RFCs 788 and 821), and
> all it says for code 554 is "Transaction failed".  So, any of you SMTP
> experts out there, does it appear as though my original hypothesis was
> correct, or is there something else I'm not seeing that would indicate a
> different problem?
> 
> TIA,
> Bill
> -- 
> >Ever heard of .cshrc?             | "Linux means never having to delete
> That's a city in Bosnia. Right?    |  your love mail." -- Don Marti
> (Discussion in comp.os.linux.misc  |  http://www.netaxs.com/~bj/
> on the intuitiveness of commands.) |  http://www.harrybrowne.org/
> 
> 
> ______________________________________________________________________
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Dennis

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