Bob Razler on Sun, 2 Dec 2001 15:01:25 -0500


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RE: [PLUG] Desperate call for help - HDD problems...


You also want to keep security in mind if you send the drive back for
warranty.  People at Seagate will be able to get whatever data there is from
the drive.  You might not want anyone to have access to it.

I remember when I RMA'd a drive to IBM, they had a list of companies that
would destroy the drive and certify it's destruction to allow you to get a
new drive under warranty without sending the drive back.

-----Original Message-----
From: Paul [mailto:paul@dpagin.net] 
Sent: Sunday, December 02, 2001 2:42 PM
To: plug@lists.phillylinux.org
Subject: Re: [PLUG] Desperate call for help - HDD problems...

> Yeah, I know. But as a college prof. you don't get much time to
> monkey around computer 'maintenance' duties. You end up doing the
> bare minimum, which in this case looks like will come back to bite
> me in the arse.

One thing that would not require attention, but that would protect 
your system in the future is a UPS.  If you have one, I guess it ran 
out of power before you knew the main power was down.  I hope there 
was a good reason for cutting the power without letting everyone know 
it was going to happen!


> >As an extreme, last resort solution, you could move the platters
> > to a new drive to recover the data.  Even if the heads crashed,
> > they could not have taken out the entire disk.  More than likely
> > it's just a case of "sticktion" or bad electronics.
>
> I was thinking about this. I would need at least the
> electronics/mechanics of the same make model drive, right? I think
> I can do this, but I am willing to do it is someone else out there
> tells me that they've done it and it worked...

There are data recovery services that you can find on the Web.  Maybe 
Seagate will recover the data as an extra $ervice to replacing the 
drive.

I don't personally know anyone who has actually moved platters, but 
it's a theoretically sound idea, and it would really impress your 
computer friends. 8-)

Another thing that some people try is tapping on the drive to free 
the heads.  Although, a data recovery site stated that that is one of 
the things that causes more damage, along with repeated attempts to 
start the bad drive.

What does a new 18GB Cheetah cost?  What is the data worth?

Maybe Monday will bring the opinions of people more experienced with 
data recovery and drive mechanics.

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______________________________________________________________________
Philadelphia Linux Users Group       -      http://www.phillylinux.org
Announcements-http://lists.phillylinux.org/mail/listinfo/plug-announce
General Discussion  -  http://lists.phillylinux.org/mail/listinfo/plug