bpmohr.com on Fri, 22 Mar 2002 17:04:45 +0100


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Re: [PLUG] HelpDesk Software


Do a search on Sourceforge.com or Freshmeat.net.  I have seen several GPL
and Proprietary Help Desk packages.

Brian Mohr
----- Original Message -----
From: "Chris Mann" <CMann@lmres.com>
To: <plug@lists.phillylinux.org>
Sent: Friday, March 22, 2002 10:48 AM
Subject: [PLUG] HelpDesk Software


> Our department has gotten to the point of being in need for some help
> desk software. Some of the things we're looking for are:
>
> Ticket Tracking
> Knowledgebase
> Email Ticket Submission
> Web Submission
> Invetory
>
> We've looked at Magic, but gads, $40k is a bit much for our budget to
> handle. Anyone have any other suggestions?
>
>
>
> Chris Mann
> Systems Administrator
> Legg Mason Real Estate Services
> cmann@lmres.com
>
>
> ______________________________________________________________________
> Philadelphia Linux Users Group       -      http://www.phillylinux.org
> Announcements-http://lists.phillylinux.org/mail/listinfo/plug-announce
> General Discussion  -  http://lists.phillylinux.org/mail/listinfo/plug
>


______________________________________________________________________
Philadelphia Linux Users Group       -      http://www.phillylinux.org
Announcements-http://lists.phillylinux.org/mail/listinfo/plug-announce
General Discussion  -  http://lists.phillylinux.org/mail/listinfo/plug