Chris Mann on Fri, 22 Mar 2002 17:04:44 +0100


[Date Prev] [Date Next] [Thread Prev] [Thread Next] [Date Index] [Thread Index]

[PLUG] HelpDesk Software


Our department has gotten to the point of being in need for some help
desk software. Some of the things we're looking for are:

Ticket Tracking
Knowledgebase
Email Ticket Submission
Web Submission
Invetory

We've looked at Magic, but gads, $40k is a bit much for our budget to
handle. Anyone have any other suggestions?



Chris Mann
Systems Administrator
Legg Mason Real Estate Services
cmann@lmres.com


______________________________________________________________________
Philadelphia Linux Users Group       -      http://www.phillylinux.org
Announcements-http://lists.phillylinux.org/mail/listinfo/plug-announce
General Discussion  -  http://lists.phillylinux.org/mail/listinfo/plug