| Bill Jonas on Thu, 29 Aug 2002 10:05:14 -0400 |
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On Thu, Aug 29, 2002 at 12:22:35AM -0400, Art Clemons wrote: > I have more problems when my modem unexpectedly gets bumped and resets > than with a netgear router, Are you renting the modem, or did you buy it? If you're renting it, call tech support and have them come out and replace it. I was one the phone to Comcast's tech "support" during an outage and I off-handedly mentioned that I was having the same problem you're describing. They scheduled someone to come out and replace it and it's worked much better since then. The tech said that they've had some problems with the power socket working loose in these. :-/ I have the gray RCA cable "modem", model DCM215, FWIW. Hmm... I picked the damn thing up to get the model number, and it reset itself. Looks like another call to them might be in store for me. :( -- Bill Jonas * bill@billjonas.com * http://www.billjonas.com/ "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." -- Benjamin Franklin Attachment:
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