W. Chris Shank on Thu, 24 Jul 2003 09:04:04 -0400

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Re: [PLUG] Speakeasy Worldcom-to-Covad nightmare

After the initial switchover - I was running fine. Somehow they thought
there was problem with my cross-connect and removed it. I've been down

On Wed, 2003-07-23 at 22:47, Kevin Brosius wrote:
> W. Chris Shank wrote:
> > Speakeasy switched my circuit form WorldCom to Covad at teh beginning of
> > the month. After a 2 day outage during the switchover - I was fine for
> > abuot 8 days then I went dark 2 weeks ago tomorrow, and been that way
> > ever since. Trying to figure out what is happening between Covad and
> > Verizon is like watching 10 year siblings fight over who gets to sit in
> > the front seat. It looks like I will be moving to a cable modem
> > (reluctantly) - but before I do - I want to know if anyone else
> > experienced a similar nightmare during their switch?
> > 
> Who are you dealing with, SpeakEasy directly or Covad?  I recommend
> hounding SpeakEasy relentlessly.  Once they get Covad moving the problem
> seems to get solved.  They seemed to have a two week escalation time
> when I subscribed, which was way to long in my opinion.  I did have a
> very bad install experience with Speakeasy/Covad, and all because I was
> shipped a bad modem.  Haven't had a failure yet that required me getting
> Covad involved again though.  As someone said at the time (I think it
> was William Magill), once they get it installed, if they don't mess it
> up in the first couple weeks with a DSLam reload, you should be all
> set.  Except for a couple outages, and about 3 or 4 power events on my
> end that seemed to lock the modem, it's been trouble free since then.
> The the connectivity/bandwidth has been excellent :)
> > Also - I figure if I had been with Verizon directly this issue would
> > have gotten fixed quickly. Anyone with Verizon? How do you like it? Do
> > you have any trouble remotely connecting to your machines? Server's are
> > a no-no I guess, what about multiple machines sharing the line?
> > 
> > I'd really like to continue to host my own server - but if I have to I
> > can give that up. remotely connecting to machines is really important
> > for me though - can I do this with a cable modem? I'm already setup with
> > DynDNS, but I seem to recall that Comcast blocks all upstream
> > connections.
W. Chris Shank
ACE Technology Group, LLC
(610) 647-1055

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