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Re: [PLUG] Looking for a good open source CRM
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On Wed, 2005-01-12 at 14:48 -0500, Brett Harris wrote:
> I need a Request Managment product that is web based and requires
> users to
> log in to make requests. So presumably it would need 3, or more,
> levels
> of access. A general employee level for submitting requests, an IT
> tech
> level, and an administrative level. Prefferably it should use PAM
> authentication so I can integrate it with our current authentication
> architecture, winbind. An integrated FAQ would be nice, but I can
> always
> use Wiki for that.
>
> Any ideas?
> Anyone have any experience with said product?
I've found zentrack is a good piece of OS software for this. It is LAMP
based. It does have an email gateway interface, that is pretty basic,
but functional. The lead dev, Kato, is very responsive on the mailing
list.
http://sourceforge.net/projects/zentrack
--
Chris Mann
Systems Administrator
Stonebridge Bank
cmann (at) stonebridgebank.com
www.stonebridgebank.com
Direct Connect: 168*265751*24
Traditional Voice: 610.235.1515
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