Brett Harris on 14 Jan 2005 20:25:44 -0000


[Date Prev] [Date Next] [Thread Prev] [Thread Next] [Date Index] [Thread Index]

RE: [PLUG] Looking for a good open source CRM


ChrisB. said:
> I am pretty sure this error message is due to the fact the RT uses an
> older
> client to connect to MySQL. You can read more about it and how to get
> around
> it here:
>
> http://dev.mysql.com/doc/mysql/en/Old_client.html

root@btest:~/rt-3.2.2:808>make initialize-database
/usr/bin/perl //usr/local/rt3/sbin/rt-setup-database --action init --dba
root --prompt-for-dba-password
In order to create a new database and grant RT access to that database,
this script needs to connect to your mysql instance on localhost as root.
Please specify that user's database password below. If the user has no
database
password, just press return.

Password: Now creating a database for RT.
Creating mysql database rt3.
Now populating database schema.
Creating database schema.
schema sucessfully inserted
Now inserting database ACLs
Now inserting RT core system objects
[Fri Jan 14 21:08:51 2005] [crit]: Connect Failed Client does not support
authentication protocol requested by server; consider upgrading MySQL
client
 at //usr/local/rt3/sbin/rt-setup-database line 379
 (/usr/local/rt3/lib/RT.pm:276)
make: *** [initialize-database] Error 255



I got further this time.  Created the database, tables, and inserted some
rows.  Any other suggestions before I downgrade mysql?
___________________________________________________________________________
Philadelphia Linux Users Group         --        http://www.phillylinux.org
Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
General Discussion  --   http://lists.phillylinux.org/mailman/listinfo/plug