RE: [PLUG] [OT] Comcast problems anyone?

["Chris" <chris@jynx.net>]

Wtf, they fixed me right away. They told my mother the samething. A tech had
to be dispatched. I called for her again and told them to repush the modem.
5mins later she was good to go.

When Comcast bought @home, I moved to a new house so I was getting a fresh
Comcast account. I was still in the willow grove node, but somewhere had
some bad connections or equipment. Everytime it would rain, snow or heavy
wind it would take my connection down. Took 2 years and hundreds of calls to
finally fix it ;/  2 years later more customers started to bitch and they
finally tracked it down to bad equipment on a poll somewhere. I love how
Comcast always assumes its customer related.

-----Original Message-----
From: plug-bounces@lists.phillylinux.org
[mailto:plug-bounces@lists.phillylinux.org] On Behalf Of Jon Nelson
Sent: Thursday, June 09, 2005 9:42 AM
To: Philadelphia Linux User's Group Discussion List
Subject: Re: [PLUG] [OT] Comcast problems anyone?

Dan Patterson said:
> They are upgrading they're cable modem provisioning system to Bedrock.
> They are also converging they're networks onto a CRAN redundant 10 gig
> backbone for a full I.P based network.
>

Thanks for all the info peeps.  36+ hours and counting without a
connection.  I spoke with them this AM and said it could take up to 72
hours to fix.


Jon

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___________________________________________________________________________
Philadelphia Linux Users Group         --        http://www.phillylinux.org
Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
General Discussion  --   http://lists.phillylinux.org/mailman/listinfo/plug