George Gallen on 27 Sep 2005 19:10:10 -0000


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RE: [PLUG] OT: Linux / FreeBSD consulting opportunity


I'm not applying...just a observation on this list.

I didn't see "backups" listed, including scheduling for
   pickups for offsite.

George

-----Original Message-----
From: plug-bounces@lists.phillylinux.org
[mailto:plug-bounces@lists.phillylinux.org]On Behalf Of Mike Joseph
Sent: Tuesday, September 27, 2005 3:00 PM
To: plug@lists.phillylinux.org
Subject: Re: [PLUG] OT: Linux / FreeBSD consulting opportunity


Hardware and sys-administration US support

Scope:

1. Managing the infrastructure, i.e. racks, servers, equipment, power
supply, cabling, etc. 

2. New equipment, i.e. servers, peripherals
 - receiving from suppliers (courier shipments)
 - installing in racks, plugging in cables (Ethernet + power)
 - updating bios/firmware

3. Installing ops systems (FreeBSD) on servers, or assisting at remote
install (Gentoo Linux)

4. Configuring equipment (matrixes, load balancers, etc.)

5. Labeling servers and equipment, maintaining equipment / server / parts
itemized list (including idle equipment)

6. In case of hardware failures
 - swift response and assistance 
 - problem identification (e.g. disc failures)
 - fixing / replacing if possible

7. In case of software failures (OS)
 - swift response and assistance 
 - problem identification (e.g. config errors, bios related problems, etc.)
 - fixing if possible (proper OS launch)

8. Hardware re-configuration (installing new parts, replacement)

9. In case of broken or redundant equipment or components, storing, shipping
back to supplier

10. Periodic visits to NOC to monitor the infrastructure and identify
potential problems (alarm LED.s)

11. Describing racks, physical location of servers, Ethernet connections

12. Creativity, e.g. spotting potential problems (no space in switch,
overheating, power supply overload, etc.), and recommending solutions

NOTE: for each of the above, it is critical to maintain regular
communication with SA and mgmt teams as required, in real time, via phone
and/or communicators, such as ICQ, akeni, server talk.


Skills&knowledge:

1. knowledge of FreeBSD and Linux
2. knowledge of the Ethernet
3. knowledge of hardware issues (servers, SCSI, RAID matrix)
4. ability to respond promptly in case failure assistance is required

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