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[PLUG] Linux Administrator
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Title: Linux Administrator
Good morning!
CSS Tec currently has a client in Mt. Laurel, NJ that is looking to hire a full time Linux Administrator.
The hiring manager is looking for someone that is Red Hat Linux 4.0 certified with DBA experience in Linux platforms.
Primary Responsibility:
Database Administration for Linux servers being hosted in United States.
Shell scripting, Interpret Nagio alerts. Share knowledge with colleagues.
Provides technical Support for the Contact Center, written and internet-based inquiries of their Customers and partners, regarding company products. Analyzes problems with nonfunctioning software applications to identify problem area(s) and recommend corrective action. Recommends solutions to customer technical questions. Maintains log of problems and analysis steps including creation and review of reusable solutions, which are posted to their website for global reuse by customers and partners, and so that recurring problems can be reported to product development.
Duties
- Daily, weekly, and monthly database administration on Linux servers. Set up Linux/Unix environment for new customers.
- Assist in training and knowledge exchange.
- Receives incoming software issues from their customers and partners to provide top-notch customer service utilizing their Customer Support tool sets
- Formulates reusable solutions to new, unique issues, or enhances existing solutions following solution-centered Support methodologies, which are posted to their website.
- Analyzes, tests, solves routine problems, advising customers of potential solutions and how to implement them as well as escalating issues appropriately.
- Documents, in detail, all analyses and correspondences throughout the issue resolution process; provides pro-active status updates to customers
- Assists team members (locally, globally and across teams).
Scope and Complexity
-Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
-Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action.
Interactions/Communications:
-Builds productive working relationships internally and externally.
Autonomy:
-Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
Qualifications:
Education/Experience:
-Red Hat Linux Certified.
-Education at University level in Information Technology or equivalent
>2 years of Technical/System Experience or Knowledge is required (Unix, Windows NT, Internet, networks, Progress or Oracle).
-Knowledge equivalent to Professional certification in area of specialty is preferred (CNE, UNIX, NT, Oracle, etc…)
-Experience using or Supporting business software applications.
-Prior success in a customer service/Support capacity.
-Recommend and participate in the continual process improvements of theirCustomer Support
-Builds productive working relationships internally & externally
Special Knowledge & Skills:
- Linux shell scripting
- Database administration skills
-Strong analytical and problem solving skills
-Excellent interpersonal skills to effectively handle any caller.
-Demonstrated ability to continually learn new products and technologies
-Strong documentation & writing skills
If you or anyone you know is interested, please let me know.
Thanks!
Chuck George
Senior Information Technology Recruiter
CSS Technical Services
A Division of Contemporary Staffing Solutions
610-565-4300 x 13
chuckg@css-tec.com
___________________________________________________________________________
Philadelphia Linux Users Group -- http://www.phillylinux.org
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