Walt Mankowski on 17 Jan 2009 19:25:18 -0800

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Re: [PLUG] Recording Phone/Cellular Conversations Linux

On Sat, Jan 17, 2009 at 09:48:45PM -0500, Brian Vagnoni wrote:
> ----- Original Message -----
> From: Walt Mankowski
> > Rather than jumping through a bunch of legal and technological hoops,
> > might it not be simpler to ask the person on the other end of the line
> > for written confirmation of whatever you've discussed before agreeing
> > to it?  Other options I can think of off the top of my head are a)
> > physically go to the bank (assuming it's local) and talk to someone in
> > person, or b) go Luddite on them and conduct all transactions with
> > them via US Mail.
> ----- Original Message -----
> Walt while I welcome your comments; telling me this is like me
> responding to a programing question of yours with "you should use a
> calculator instead".

They seem like perfectly reasonable suggestions to me.  If you want to
use a programming analogy, asking for written confirmation is like
using tee(1) to save data to a file so you still have a copy when it
scrolls off the screen.  It's a perfectly reasonably thing to ask any
customer service rep for on the phone.


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