Bill Hance on 12 Feb 2009 11:38:27 -0800

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[PLUG] Verizon bureaucracy gone wild

  My recently installed FiOS is considered Business FiOS due to the static
IP addresses.  I've noticed that my phone and TV appear to be billed at
a slightly higher business rate, rather than the residential rate.  I
gave them a call, and... you would not believe their answer to this
billing problem.  Their solution is to run a 2nd FiOS line from the
street to my house, install a 2nd FiOS ONT box on the wall in my
basement, and then get the TV and phone from this new line, which would
have residential billing.

  They are unable to provide residential billing on the same fiber that
has static IP!

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