Edmond Rodriguez on 10 Jan 2010 15:53:33 -0800 |
Has anyone found a Linux easy, safe and secure solution to doing remote desktop help to someone with XP or similar? My guess is this is going to come back as a VNC solution. It has to be easy and safe for a novice XP user receiving help. I was hoping for using rdesktop ( http://en.wikipedia.org/wiki/Rdesktop ), but it does not yet support "remote assistance requests" from XP. As I mentioned before, trying to guide a novice on XP to allow their machine to do remote desktop assistance (and later turning it off), and transmitting the invitations can be a very difficult task. ...... > Not if I am doing it via SSH command line from the Ubuntu > Live CD. He > types "sudo aptitude install openssh-server && > ifconfig" into a terminal > window and he's done. (I find it a hell of a lot > easier to tell someone > what to type than to try to describe GUI operations over > the phone.) > > > > BTW, how does one deal with the port mapping of the > router of a > > person you are trying to help (when using something > like ssh)? I > > guess there are some software tools, that maybe use > STUN server (I > > think that is the right word) like technology to > punch through > > routers. Is there such software that one can > install and run to > > punch through a non port mapped router for using > ssh? Or that person > > connects to you and opens a terminal for you on your > machine (but you > > have to explain how to do that). > > Good point. I'm not sure they have a firewall or > anything. I was going > to have him plug the PC directly into his Comcast cable > modem, which > should work. If not, then it gets sticky. I had > half-formed thoughts > of having him SSH into one of my servers, and then just > doing SSH port > forwarding to allow me to tunnel back to his side. > There are other ways > to do it too, Google "reverse shell". ___________________________________________________________________________ Philadelphia Linux Users Group -- http://www.phillylinux.org Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce General Discussion -- http://lists.phillylinux.org/mailman/listinfo/plug
|
|