Doug Stewart on 14 Aug 2010 15:33:45 -0700


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Re: [PLUG] Kudos To Clear

  • From: Doug Stewart <zamoose@gmail.com>
  • To: Philadelphia Linux User's Group Discussion List <plug@lists.phillylinux.org>
  • Subject: Re: [PLUG] Kudos To Clear
  • Date: Sat, 14 Aug 2010 18:33:37 -0400
  • Cc: Philadelphia Linux User's Group Discussion List <plug@lists.phillylinux.org>
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Precisely the opposite experience as I have had. When the spring leaves came in, our connection went to crap. They've promised solutions for months but never delivered and I've rarely gotten the follow-up calls they promised. Highly dissatisfied.

--
Doug Stewart

On Aug 14, 2010, at 4:35 PM, "Brian Vagnoni" <bvagnoni@v-system.net> wrote:

> Recently had a problem with a Clear Wimax installation at 52th and Parkside, Philadelphia. The RSU and USB modems would go from 5 bars to zero bars in a matter hours. I simply, and incorrectly figured that being so close to the park, and the fact that no one lives in the park, that it was just a bad location for Clear. Still the behavior seemed rather strange to me, with such random and large signal swings. I contacted my Clear representative, explained the problem to him, and left it at that.  A few days later I got a call from Clear, and to my surprise, it was a war-driver technician, who was on-site testing, and  confirmed that it was a problem with the tower. Keep in mind we have quite a few locations, but nonetheless, kudos to Clear. 
> 
> --------------------------------------------------
> Brian Vagnoni
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