|David Coulson on 26 Jan 2011 18:25:57 -0800|
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|Re: [PLUG] why apple|
On 1/26/11 9:10 PM, Doug Crompton wrote:
Totally agree, but it was a good experience for a device that was 3 years old and I didn't bother buying AppleCare on it. Apple don't set an expectation that they will support a device after a year unless you buy their support products.And this might be a very valid point for someone that is totally clueless to repair issues. The expense is built-in for repairs like this just like high end cars. You pay 60K for a car and the first 4 years or whatever are totally free anything you need. But we all know that nothing is free, it just feels nice when you perceive it to be!! Good marketing I presume.
I've spent the last two weeks shipping my friend's Toshiba laptop that is only 10 months old (and obviously under warranty) back and forth because it won't charge anymore. I suspect I could resolve that during my lunch break with Apple.
David ___________________________________________________________________________ Philadelphia Linux Users Group -- http://www.phillylinux.org Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce General Discussion -- http://lists.phillylinux.org/mailman/listinfo/plug