Art Alexion on 27 Jan 2011 21:14:22 -0800

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Re: [PLUG] why apple

Not my experience. Daughter bought an iBook, defective out of the box. Apple wanted to repair or replace with reconditioned. Identical scenario with neighbors son and former co-worker. 

Dads screamed and defective equipment was replaced with new. Thirty-ish co-worker took the reconditioned replacement. I think she is the target demographic for Apple sales, so they probably get away with it most of the time. 

Art Alexion

On Jan 26, 2011, at 8:14 PM, David Coulson <> wrote:

> Apple stand behind their products - I had a battery fail on a MacBook pro from 2007 long out of warranty and they replaced it for free last week at the Apple store next to my office. Totally painless experience.
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