Re: [PLUG] Undeletable file, how to get rid of it?

It depends on the device and the use case, but I'd agree for most cases. I have a MyCloud EX2 at home, I use it as a tinker-free RAID1 for my wife to drop photos and videos on. It's a little safer, IMO, than storing those same things on a generic desktop PC on the network, but not by much. I also mirror the contents to a "real" computer once a week via cron and rsync. I wouldn't count on a MyCloud EX specifically, or most off the shelf NASes for any sort of serious work. There's no support/repair aside from what the vendor feels like providing!

On Wed, Jul 6, 2016 at 5:41 AM, Keith C. Perry <kperry@daotechnologies.com> wrote:

Its probably LVM (possibly ZFS for non JBOD configurations) but I wouldn't pull drives just yet- its time for a support call.

Perhaps though, a review of the firmware code would be in order?

http://support.wdc.com/downloads.aspx?p=213&lang=en

Not that it helps now but these types of issues are the reason why I don't recommend these purpose built NAS devices. I had a client that had a single disk My Cloud and when it became problematic, support was surprisingly useless. I ended up breaking the device open, pulling the drive and using it elsewhere.

Of course, YMMV. There are plenty of fans of Synology, QNAP and TrueNAS/FreeNAS products. I would be curious to know how support does for you if you do call.

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KP-

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