Greg Helledy on 3 Aug 2016 10:14:08 -0700

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Re: [PLUG] BIOS settings changing without user input on new laptop

I contacted Dell and they immediately suggested the BIOS is "corrupted". I tried replacing the coin battery and as I did many changes and many reboots, the system became completely unbootable. I even switched the factory SSD back in and put BIOS back to UEFI and it's not booting at all now, so I guess they're right--they must be getting a lot of BIOS failures. So, I've got everything put back to the way it came from the factory and am waiting for Dell's warranty return box to arrive.

Greg Helledy
GRA, Incorporated
P:  +1 215-884-7500
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