george on 15 Sep 2017 13:25:00 -0700


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Re: [PLUG] Internet access in Berwyn slows to a crawl as the day wears on ...


After a couple of anxious days pinging, speedtest-cli-ing, and traceroute-ing,
the culprit seems to be my router. For what reason ? That escapes me ...

Typical ping result:

PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=2.02 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=3.11 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=1.85 ms

Alarming ping result:

PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=197 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=20.3 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=2.78 ms

Scary ping result:

PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=456 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=296 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=173 ms

Several partial traceroutes through the router (servers speed up farther across
the U.S.)::

1 Wireless_Broadband_Router.home (192.168.1.1) 1.722 ms 1.680 ms 6.763 ms
...
1 Wireless_Broadband_Router.home (192.168.1.1) 28.185 ms 28.723 ms 28.714 ms
...
1 Wireless_Broadband_Router.home (192.168.1.1) 544.407 ms 544.749 ms 545.242 ms 2 lo0-100.PHLAPA-VFTTP-301.verizon-gni.net (173.49.202.1) 546.508 ms 546.728 ms 547.723 ms 3 B3301.PHLAPA-LCR-21.verizon-gni.net (100.41.201.88) 553.721 ms 553.963 ms B3301.PHLAPA-LCR-22.verizon-gni.net (100.41.201.90) 553.084 ms
4  * * *
5  * * *
6 0.ae9.GW11.IAD8.ALTER.NET (140.222.234.13) 556.914 ms 0.ae2.GW11.IAD8.ALTER.NET (140.222.233.5) 16.848 ms 0.ae1.GW11.IAD8.ALTER.NET (140.222.233.3) 12.377 ms
...
1 Wireless_Broadband_Router.home (192.168.1.1) 334.480 ms 334.454 ms 334.433 ms 2 lo0-100.PHLAPA-VFTTP-301.verizon-gni.net (173.49.202.1) 339.485 ms 340.332 ms 340.685 ms 3 B3301.PHLAPA-LCR-21.verizon-gni.net (100.41.201.88) 341.737 ms 341.968 ms B3301.PHLAPA-LCR-22.verizon-gni.net (100.41.201.90) 342.729 ms
4  * * *
5  * * *
6 0.ae4.GW11.IAD8.ALTER.NET (140.222.233.49) 346.518 ms 0.ae7.GW11.IAD8.ALTER.NET (140.222.234.11) 12.791 ms 0.ae1.GW11.IAD8.ALTER.NET (140.222.233.3) 12.705 ms
...
1 Wireless_Broadband_Router.home (192.168.1.1) 710.098 ms 710.101 ms 710.578 ms 2 lo0-100.PHLAPA-VFTTP-301.verizon-gni.net (173.49.202.1) 119.907 ms 120.458 ms 121.218 ms 3 B3301.PHLAPA-LCR-21.verizon-gni.net (100.41.201.88) 122.036 ms B3301.PHLAPA-LCR-22.verizon-gni.net (100.41.201.90) 123.072 ms B3301.PHLAPA-LCR-21.verizon-gni.net (100.41.201.88) 122.269 ms
4  * * *
5  * * *
6 0.ae3.GW11.IAD8.ALTER.NET (140.222.233.47) 126.654 ms 12.548 ms 0.ae6.GW11.IAD8.ALTER.NET (140.222.234.15) 16.179 ms
...

The last and slowest traceroute result was at 7:30 AM EDT today, while my Internet
access was undiminished and my missus was still getting up.

I'm getting upload speeds from 10 Mbits/s down to 0.5 Mbits/s and download speeds from 8 Mbits/s down to 4 Mbits/s ... the Verizon chatperson suggested that I reboot my router, which I did before I started all this testing. It took a couple of reboots before I could get back on, but my Internet access has been adequate in spite of the fifteen-fold reduction in speed, which loss I attribute to my use of the ClamAV software. Why that should be so extreme I do not know, but I have been living with
ClamAV for several years without worrying about it.

The 0.5 Mbits/s upload speed was just after 8:00 AM EDT on Thursday, right about the time business customers would be most active ... or their automated servers ... I was never in a business that was trying to accomplish anything that early though.

The present question is: What is slowing down the router ? I've checked the router's setup page, and I don't see any identities other than our two set-top boxes and two laptops. Our FIOS interface is inside our house (driveway is too long for a cable)
so we're the only users of that interface.

Best regards,
George Langford
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