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Our department has gotten to the point of being in need for some help
desk software. Some of the things we're looking for are:
Ticket Tracking
Knowledgebase
Email Ticket Submission
Web Submission
Invetory
We've looked at Magic, but gads, $40k is a bit much for our budget to
handle. Anyone have any other suggestions?
Chris Mann
Systems Administrator
Legg Mason Real Estate Services
cmann@lmres.com
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