Michael Leone on Mon, 23 Aug 1999 23:21:35 -0400 (EDT)


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RE: [Plug] DSL


> What's the specific beef?  My experience has been fine with 
> voicenet.  For years, really.  Am I missing something ?

Shitty news feeds. Non-responsive tech support, both via email and by phone. Unknowledgable techs, when they did try and help (I knew more than most of them). Many connection problems (disconnects, slow/dropped connections), especially in South Jersey (which is still happening, according to a friend from there who uses them). Denials of problems. This, extending over a period of a year or so (that I can recall from personal experience).

Me, I left 3 yrs ago (after having been a subscriber for 2+ years), after VN publically revoked a user's account who had been posting statistics (to VN's private news groups) to prove that there had been a news feed problem for months.


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