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RE: [Plug] Voicenet [Was: DSL]
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uhm, reinstalling windows is honestly a best answer for many things for many
people... someone I work with who knows almost nothing about computers said
to me the other day "I had to reinstall windows the other day because it
started to get tired again, is that common and was that the right thing to
do?"
if problems arise after using windows for a good chunk of time, and go away
after reinstalling, there must be some use in that advice
-----Original Message-----
From: plug-admin@lists.nothinbut.net
[mailto:plug-admin@lists.nothinbut.net]On Behalf Of Nick R
Sent: Saturday, August 28, 1999 6:25 AM
To: plug@lists.nothinbut.net
Subject: RE: [Plug] Voicenet [Was: DSL]
Whatever you call it, you're telling the person to do something. It's BS to
say that you're not. Basically, you're supposed to guide the people through
setting stuff up and to tell somebody to reinstall their OS is
irresponsible, especially since a lot of people will have no idea how much
that's wasting their time.
>From: Bill <pulse@u4ea.org>
>Reply-To: plug@lists.nothinbut.net
>To: plug@lists.nothinbut.net
>Subject: RE: [Plug] Voicenet [Was: DSL]
>Date: Sat, 28 Aug 1999 01:39:54 -0400 (EDT)
>
>On Tue, 24 Aug 1999, Michael Leone wrote:
>
> > > Its just my observation, but everyone who has been flaming
> > > Voicenet seems to be complaining about something that happened 2, 3,
>even 4
> > > years ago.
> >
> > 3 months ago, their tech support told my friend to re-format her hard
>drive, and re-install Win95 from scratch - to solve modem disconnects.
> >
> > So, no, I still think they know nothing.
>
>
>Well, first of all in my opinion, Windows95/98 should be re-installed
>from scratch ATLEAST every 6 months if you expect anything CLOSE to Blue
>Screen free environment. Secondly, um, we don't and CAN'T "tell" people
>to re-install Windows, (c'mon now, we're not Microsoft...) or ANY
>Operating System for that matter. We make SUGGESTIONS. It becomes pretty
>frustrating when you're talking to someone on the phone and they've just
>rebooted their computer for the 5th time because their mouse pointer
>suddenly stops responding and their screen turns blue. Do you think we're
>hired because we have nice voices on the phone or something?
>
>-Bill S.
>admin@u4ea.org
>http://www.u4ea.org
>
>
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>Plug maillist - Plug@lists.nothinbut.net
>http://lists.nothinbut.net/mail/listinfo/plug
>
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