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Re: [PLUG] HELP!! Scanner device not working (hardware going offline)
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I'm still at my wits end with my scanner.
I decided to find out whether the scanner works under NT.
I installed NT on a spare disk, found the scanner to work fine with
VistaScan (TWAIN software). I did find that I had to switch the scanner
off/ on again to get it to appear under my scsi card. That part is
worrying, but it does seem to then work (under a simple NT config).
I now think that perhaps I need to take my USB controller drivers out of
the kernel (since I don't need them) to see if simplifying my hardware
setup helps. From what I see in the /proc filesystem, my hardware is a
bit cramped.
If no-one help can help me. Does anyone know where I can get PAID Linux
support, so that I don't have to rely on kind hearted souls who have
better things to do?
On 08 May 2001 13:10:51 -0400, Rupert Heesom wrote:
> I'm at my wits end with my SCSI scanner.
>
> I've just bought another SCSI adapter, because I thought that might be
> the problem. Nice new 2906 adapter, but same symptoms still!
>
> When the PC is booted up, into Gnome, Xsane loads first time, lets me
> get to the "preview" window. The scanner is accessed doing the preview,
> but no preview is displayed. Subsequent attempts to either scan or do
> another preview just brings an error msg something to do with "invalid
> argument".
>
> I've looked at the /proc info, and syslog. I had a look at the
> interrupts thinking that the 2nd SCSI adapter (my 2906) might not be
> getting resources although it is recognised at bootup. Here I can see
> it sharing an IRQ with the USB thingy. I'm not using USB at all (driver
> was installed with RH7 upgrade), so I can get rid of that if necessary.
>
> Here's the info I've gathered -
>
> CPU0
> 0: 82888 XT-PIC timer
> 1: 596 XT-PIC keyboard
> 2: 0 XT-PIC cascade
> 5: 6515 XT-PIC aic7xxx
> 9: 162 XT-PIC eth0
> 10: 0 XT-PIC es1371
> 11: 235 XT-PIC aic7xxx, usb-uhci
> 12: 7249 XT-PIC PS/2 Mouse
> 14: 58 XT-PIC ide0
> NMI: 0
> ERR: 0
>
>
> SCSI DEVICE INFO
> ------------------
> [rupert@localhost /proc]$cat /proc/scsi/scsi
> Attached devices:
> Host: scsi0 Channel: 00 Id: 00 Lun: 00
> Vendor: SEAGATE Model: ST39236LW Rev: 0010
> Type: Direct-Access ANSI SCSI revision: 03
> Host: scsi0 Channel: 00 Id: 02 Lun: 00
> Vendor: SEAGATE Model: ST39173N Rev: 6244
> Type: Direct-Access ANSI SCSI revision: 02
> Host: scsi0 Channel: 00 Id: 03 Lun: 00
> Vendor: HP Model: CD-Writer+ 9200 Rev: 1.0e
> Type: CD-ROM ANSI SCSI revision: 04
> Host: scsi1 Channel: 00 Id: 05 Lun: 00
> Vendor: UMAX Model: Astra 1220S Rev: V1.3
> Type: Scanner ANSI SCSI revision: 02
> [rupert@localhost /proc]$
>
>
> SYSLOG
> -------
> May 8 12:48:28 localhost kernel: Detected scsi generic sg3 at scsi1,
> channel 0, id 5, lun 0, type 6
> May 8 12:48:35 localhost modprobe: modprobe: Can't locate module
> char-major-81
> May 8 12:48:35 localhost last message repeated 4 times
> May 8 12:48:35 localhost kernel: (scsi1:A:5:0): refuses synchronous
> negotiation. Using asynchronous transfers
> May 8 12:48:37 localhost last message repeated 20 times
> May 8 12:48:50 localhost gconfd (rupert-984): 16 items remain in the
> cache after cleaning already-synced items older than 300 seconds
> May 8 12:49:11 localhost kernel: scsi1:0:5:0: Attempting to queue an
> ABORT message
> May 8 12:49:11 localhost kernel: scsi1:0:5:0: Device is active,
> asserting ATN
> May 8 12:49:11 localhost kernel: Recovery code sleeping
> May 8 12:49:16 localhost kernel: Recovery code awake
> May 8 12:49:16 localhost kernel: Timer Expired
> May 8 12:49:16 localhost kernel: aic7xxx_abort returns 8195
> May 8 12:49:16 localhost kernel: scsi1:0:5:0: Attempting to queue a
> TARGET RESET message
> May 8 12:49:16 localhost kernel: aic7xxx_dev_reset returns 8195
> May 8 12:49:16 localhost kernel: Recovery SCB completes
> May 8 12:49:21 localhost kernel: scsi: device set offline - not ready
> or command retry failed after bus reset: host 1 channel 0 id 5 lun 0
>
>
>
> You can see, the SCSI card is having a difficult time with the scanner
> for some reason. Perhaps it's the scanner itself that's the problem??
--
regs
rupert
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