Rupert Heesom on Tue, 8 May 2001 17:10:48 -0400


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[PLUG] HELP!! Scanner device not working (hardware going offline)


I'm at my wits end with my SCSI scanner.

It used to work with xsane software.  I have changed a few things since
I used it, like adding the LVM Log Vol Man, and updating Gnome to 1.4,
Upgrading Redhat to 7.

I've just bought another SCSI adapter, because I thought that might be
the problem.  Nice new 2906 adapter, but same symptoms still!

When the PC is booted up, into Gnome, Xsane loads first time, lets me
get to the "preview" window.  The scanner is accessed doing the preview,
but no preview is displayed.  Subsequent attempts to either scan or do
another preview just brings an error msg something to do with "invalid
argument".

I've looked at the /proc info, and syslog.  I had a look at the
interrupts thinking that the 2nd SCSI adapter (my 2906) might not be
getting resources although it is recognised at bootup.  Here I can see
it sharing an IRQ with the USB thingy.  I'm not using USB at all (driver
was installed with RH7 upgrade), so I can get rid of that if necessary.

Here's the info I've gathered -

           CPU0       
  0:      82888          XT-PIC  timer
  1:        596          XT-PIC  keyboard
  2:          0          XT-PIC  cascade
  5:       6515          XT-PIC  aic7xxx
  9:        162          XT-PIC  eth0
 10:          0          XT-PIC  es1371
 11:        235          XT-PIC  aic7xxx, usb-uhci
 12:       7249          XT-PIC  PS/2 Mouse
 14:         58          XT-PIC  ide0
NMI:          0 
ERR:          0


SCSI DEVICE INFO
------------------
[rupert@localhost /proc]$cat /proc/scsi/scsi
Attached devices: 
Host: scsi0 Channel: 00 Id: 00 Lun: 00
  Vendor: SEAGATE  Model: ST39236LW        Rev: 0010
  Type:   Direct-Access                    ANSI SCSI revision: 03
Host: scsi0 Channel: 00 Id: 02 Lun: 00
  Vendor: SEAGATE  Model: ST39173N         Rev: 6244
  Type:   Direct-Access                    ANSI SCSI revision: 02
Host: scsi0 Channel: 00 Id: 03 Lun: 00
  Vendor: HP       Model: CD-Writer+ 9200  Rev: 1.0e
  Type:   CD-ROM                           ANSI SCSI revision: 04
Host: scsi1 Channel: 00 Id: 05 Lun: 00
  Vendor: UMAX     Model: Astra 1220S      Rev: V1.3
  Type:   Scanner                          ANSI SCSI revision: 02
[rupert@localhost /proc]$


SYSLOG
-------
May  8 12:48:28 localhost kernel: Detected scsi generic sg3 at scsi1,
channel 0, id 5, lun 0, type 6
May  8 12:48:35 localhost modprobe: modprobe: Can't locate module
char-major-81
May  8 12:48:35 localhost last message repeated 4 times
May  8 12:48:35 localhost kernel: (scsi1:A:5:0): refuses synchronous
negotiation. Using asynchronous transfers
May  8 12:48:37 localhost last message repeated 20 times
May  8 12:48:50 localhost gconfd (rupert-984): 16 items remain in the
cache after cleaning already-synced items older than 300 seconds
May  8 12:49:11 localhost kernel: scsi1:0:5:0: Attempting to queue an
ABORT message
May  8 12:49:11 localhost kernel: scsi1:0:5:0: Device is active,
asserting ATN
May  8 12:49:11 localhost kernel: Recovery code sleeping
May  8 12:49:16 localhost kernel: Recovery code awake
May  8 12:49:16 localhost kernel: Timer Expired
May  8 12:49:16 localhost kernel: aic7xxx_abort returns 8195
May  8 12:49:16 localhost kernel: scsi1:0:5:0: Attempting to queue a
TARGET RESET message
May  8 12:49:16 localhost kernel: aic7xxx_dev_reset returns 8195
May  8 12:49:16 localhost kernel: Recovery SCB completes
May  8 12:49:21 localhost kernel: scsi: device set offline - not ready
or command retry failed after bus reset: host 1 channel 0 id 5 lun 0



You can see, the SCSI card is having a difficult time with the scanner
for some reason.  Perhaps it's the scanner itself that's the problem??

-- 
regs
rupert


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