Re: [PLUG] Cable Modem Goes Out?

[Time <time@clockbot.net>]

On Thu, Jan 17, 2002 at 12:38:59PM -0500, William Shank wrote:
> From: William Shank <wshank@mbcnet.com>
> To: "'plug@lists.phillylinux.org'" <plug@lists.phillylinux.org>
> Date: Thu, 17 Jan 2002 12:38:59 -0500
> X-Mailer: Internet Mail Service (5.5.2650.21)
> Subject: [PLUG] Cable Modem Goes Out?
> 
> It seems that the box on the other end of my cable modem is inaccessible
> between about 11-3 daily (for remote connections). I wonder if the box is

When you say 11-3 do you mean am or pm? When I was on the Willow Grove router
when I still lived in Jenkintown the carrier service protocol (whatever that
may be that feeds over the cable) would go out usually from 1am to 3am, which
was an annoyance and prompted me to get DSL as it became available in my area.

Since then I've moved and am now on the Norristown router in which case I
(luckily) haven't had that trouble since.  

Also,  when you say its inaccessible are all the lights on your broadband
modem blinking steadily and simultaneously?  If so this is the exact problem
I was having with my service.  I suggest you request a maintence visit from
your provider and moke sure they read the strength of your signal (in db's)
to see if your signal is over or under. Over will affect your modem performance
just as much as under will.



> doing something - like indexing the disk (it's a really powerful machine)
> and blocking requests or they are just timing out. Or, is comcast not
> allowing traffic in during that time period? Is there a restriction on how
> much data can go up stream from that box over a given period of time, and I
> max it out early in the morning?
> 
> Does anyone know anything about how that network works and/or have had
> similar problems? Also, since I use linux, I've never actually run the
> windows configuration software - so I don't know the e-mail or dns

that software isn't necessary to run properly... its just a set of automated
tools to help you debug the connection.  

> information (i'm using a known dns server). Does anyone know what these are?

your technical support rep can tell you this if you call them.


Good luck.



Regards,

Time



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