Michael Leone on Wed, 22 May 2002 10:13:08 -0400


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Re: [PLUG] OT: ...compatible browser or else!


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On 22 May 2002 at 10:09, Fred K Ollinger wrote:

> > >> Or, you write a polite request stating that you'd like to buy a
> > >> mazda, but can't because of their undue restrictions on what type
> > >> of browser you can use to get information on their vehicles.  Put
> > >> it in a perspective they understand -- lost sales!
> > >
> > > At which point they'll say it's too much work for such a small
> > > part of the market ...
> > >
> >
> > Having spent a little time writing moderately complex web pages, I
> > don't think it's that much work.  That said, in today big business
> > world where marketing and sales are split, and where market share
> > not individual customer's matter, Michael's right.
> 
> So probably better to send to a sales person.
> 
> "I can not reach your website b/c the technical people have set up the
> web site in such a way, that's it's too: 'high tech' for my browser,
> kind of like requiring me to buy a new tv before I see your tv
> commercial. As a computer expert, I know that this isn't too hard to
> make the site so it looks good, and that all people can view the site
> w/ a browser. Usually, sites that only show up on some people's
> computers are the results of someone being extra lazy. That's probably
> a good thing, for your compeditor b/c I'm going to give them my
> $22,000. Good day and better luck next time."

Meaningless, unfortunately, unless you get a LOT of these emails. And 
my point is ... they won't.



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