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Re: [PLUG] Support Requests Tracking Software?
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| I'm looking for a [Free/OSS] simple helpdesk/support tracking program
| with a web interface. It seems all the ones I have looked at have way too
| many features and I'd prefer something that didn't require an *SQL backend
| (but the *SQL thing isn't a real big deal). We only have 2 support people
| that need to be able to administer the requests. My only other "hope" is
| for a way that the program will send out an e-mail when problems are
| added/updated. I checked out freshmeat and din't really come up with
| anything. The best option I have seen is "Request Tracker" but it has way
| more features then I need/want.
I used to use "wreq". web-based and does not use sql.
http://www.math.duke.edu/~yu/wreq/
someone who used to work for me, recently wrote "ticket master"
a fairly simple mysql, php based system.
http://www.jynx.net/tm/
--jeff
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