|
[Date Prev] [Date Next] [Thread Prev] [Thread Next] [Date Index] [Thread Index]
|
Re: [PLUG] Support Requests Tracking Software?
|
Martin,
Thanks for ths suggestion. It was turned off and now, for the most part, I
have PHPFileFarm working correctly.
Edward
On Wed, 5 Mar 2003, Martin DiViaio wrote:
>
> It still might be a problem with the php.ini. Check your php.ini and make
> sure that short_open_tag is set to On.
>
> --
> GPG Fingerprint: C900 18EF 0C36 4EAF A93C F073 85D4 8B3C F3D8 077B
>
> On the 4th day of March in the year 2003 you wrote:
>
> > Date: Tue, 4 Mar 2003 10:08:26 -0500 (EST)
> > From: Edward M. Corrado <ecorrado@athena.rider.edu>
> > To: plug@lists.phillylinux.org
> > X-Spam-Status: No, hits=-3.0 required=5.0
> > tests=EMAIL_ATTRIBUTION,IN_REP_TO,QUOTED_EMAIL_TEXT,
> > SPAM_PHRASE_02_03,USER_AGENT_PINE
> > version=2.44
> > Subject: Re: [PLUG] Support Requests Tracking Software?
> >
> > I've looked at Real Tracker (in fact I tried to install it), but it
> > apparently won't work on Apache 2.0 due to some problems with mod_perl and
> > Apache 2.X (in particular, I need to get libapreq to install) and I really
> > don't want to downgrade Apache because then I'll have a ton of other
> > things to worry about working on this server. Maybe when mod_perl for
> > Apache 2.X is complete I'll be better off.
> >
> > I've been trying to get PHPHelpDesk working this morning to no avail and
> > since it seems to be a dead project, I'm not sure how much effort I want
> > to put into it. For those who are familiar with PHPHelpDesk and care, my
> > problem is that variables aren't being substituted correctly. Instead of
> > getting the variable value as output, I'm getting the PHP code. For
> > example, the instead of the name of my helpdesk as the title, I get
> > something like:
> >
> > <?echo $g_title;?>
> >
> > I checked some of the PHPHelpDesk mailing list archives and the only
> > suggestion that might have made sense that I could find was to make sure
> > global variables were turned on in my php.ini (which they were). Overall,
> > I know that PHP and MySQL are working with my Apache because I am running
> > a different application on it that needs PHP and MySQL and it is fine.
> >
> > Ed C.
> >
> > On Mon, 3 Mar 2003, Walt Mankowski wrote:
> >
> > > On Mon, Mar 03, 2003 at 11:58:11AM -0500, Edward M. Corrado wrote:
> > > > I'm looking for a [Free/OSS] simple helpdesk/support tracking program
> > > > with a web interface. It seems all the ones I have looked at have way too
> > > > many features and I'd prefer something that didn't require an *SQL backend
> > > > (but the *SQL thing isn't a real big deal). We only have 2 support people
> > > > that need to be able to administer the requests. My only other "hope" is
> > > > for a way that the program will send out an e-mail when problems are
> > > > added/updated. I checked out freshmeat and din't really come up with
> > > > anything. The best option I have seen is "Request Tracker" but it has way
> > > > more features then I need/want.
> > >
> > > Have you looked at RT (http://bestpractical.com/rt)? It's free, it's
> > > written in Perl, and it drives, among many other things, the Perl
> > > bugtracking system (http://rt.perl.org/perlbug/).
> > >
> > > Walt
> > >
> > >
> >
> > _________________________________________________________________________
> > Philadelphia Linux Users Group -- http://www.phillylinux.org
> > Announcements - http://lists.netisland.net/mailman/listinfo/plug-announce
> > General Discussion -- http://lists.netisland.net/mailman/listinfo/plug
> >
>
> _________________________________________________________________________
> Philadelphia Linux Users Group -- http://www.phillylinux.org
> Announcements - http://lists.netisland.net/mailman/listinfo/plug-announce
> General Discussion -- http://lists.netisland.net/mailman/listinfo/plug
>
_________________________________________________________________________
Philadelphia Linux Users Group -- http://www.phillylinux.org
Announcements - http://lists.netisland.net/mailman/listinfo/plug-announce
General Discussion -- http://lists.netisland.net/mailman/listinfo/plug
|
|