Walt Mankowski on 14 Nov 2004 02:34:02 -0000


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Re: [PLUG] Support Software Recommendation


On Sat, Nov 13, 2004 at 09:21:37PM -0500, Paul wrote:
> RT sounds really good, but I was told that support for the Japanese 
> language is not good.

A few points:

1. You didn't say you needed internationalization support.

2. RT claims to be fully internationalized.  Here's what its Features
   page says:

   "You've got staff around the globe. RT's web interface has been
   fully internationalized. Right now, RT speaks English, German,
   French, Dutch, Portuguese, Russian, Czech, Japanese, Traditional
   Chinese, and Simplified Chinese. Adding new languages is a breeze,
   if you need something RT doesn't support yet. On login, RT
   automatically detects which language each user prefers, so staff
   members can collaborate even if they speak different languages."

3. It's free, so it won't cost you anything to download it and try it
   for yourself.  Well, aside from your time, but you'd have to
   install and test whatever packages you want to look at.

Walt

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