| Douglas Muth on 14 May 2006 18:28:52 -0000 |
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On 5/14/06, Jeff Abrahamson <jeff@purple.com> wrote: Since ISP choice gets frequent coverage here and since this is all archived, I thought it important that I note that I no longer feel DCA is such a great ISP. When things go right they're still quite good: fixed IP, reverse mapped, good uptime until recently. But when things have gone wrong they've been abominable where once they were exceptional. I've seen two outages recently. My neighbor, using Speakeasy, called S tech support and was immediately told (network status recording) that there was an outage covering a broad region. When I called DCA support, the recording in both instances said no problems, even 12 hours into the outage. The system email status list never mentioned it either time. [snip] Just to throw in my 2 cents, I've never had an outage of this type with DCA.net. I've only had 2 outages in total, each of which lasted about 15 minutes. (granted, I am not doing any sort of monitoring from home, so there may be more that I don't know about) I saw that you mentioned Covad elsewhere in your email. Is your circuit provisioned through them? I ask because my DSL circuit is provisioned through Verizon. Also, DCA recently did some work where they changed the provisioning so the circuit now terminates in their facility in Delaware, presumably so they could provide better service. -- Doug (A relatively happy DCA customer) ___________________________________________________________________________ Philadelphia Linux Users Group -- http://www.phillylinux.org Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce General Discussion -- http://lists.phillylinux.org/mailman/listinfo/plug
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