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Re: [PLUG] was DCA now Speakeasy
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Jeff Abrahamson wrote:
In any case, DCA support used to be able to confirm ATM connectivity
to my modem, so that at least they could say "Yes, we believe the
line works" or "Ah, I see that it doesn't work." But now they want
this rigamarole when, in fact, they apparently (based on Speakeasy)
could simply know that there's a broad outage and say so.
My Speakeasy/Covad connection was dead on Saturday morning at 9am when I
came to work and was out until 2 or 3 in the afternoon. But, yes, the
Speakeasy support guy was able to tell me that without qualifying me as
a user of any particular OS first.
Ben
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