|
[Date Prev] [Date Next] [Thread Prev] [Thread Next] [Date Index] [Thread Index]
|
Re: [PLUG] Internet connectivity with Verizon MI424-WR router
|
What area are you in? Are they using Moca for the connection and if so is
how is the cable between the ONT and the Router?
John
----- Original Message -----
From: "George Langford" <george@georgesbasement.com>
To: <plug@lists.phillylinux.org>
Cc: "George Langford" <george@georgesbasement.com>
Sent: Friday, December 26, 2008 12:08 PM
Subject: Re: [PLUG] Internet connectivity with Verizon MI424-WR router
> On December 13th, I wrote:
>> Twice in the last few months the ActionTec MI424-WR router supplied
>> by Verizon with my FIOS service has been unable to connect to the
>> Internet. Both times I utterly struck out with the phone technicians
>> available through the (800) 640-4155 and (888) 553-1555 numbers. All
>> they want to do is (1) reboot the router; (2) reset the router to
>> factory settings; or (3) send me a new router.
>
> Add a new response: Admit there's an outage in my area, but only after
> an hour on the telephone while going through the standard procedures.
>
> I even tried the new router they sent me - it repeated the same periodic
> restarts, but with a twist: instead of a complete reboot, the Internet
> light just turns off and on again every minute or so, always orange,
> meaning, "no Internet." So I went back to the old router, rather than
> struggle through the 128-bit WEP key, MAC authentication, etc.
>
> The Internet connection came back on in stages - first, the Internet
> light on the router changed back to green ... but still no actual
> connection to an outside server ... then, at 11:58 (two minutes before
> the promised restoration of service) ... Voila ! Connected !
>
> The moral of the story: Patience; have an alternative pathway (mine's
> a dialup to earthlink.net). Please note that in the three outages
> I've experienced so far, patience would have fixed the problem every
> time.
>
> Thanks to all who responded.
>
> ___________________________________________________________________________
> Philadelphia Linux Users Group --
> http://www.phillylinux.org
> Announcements -
> http://lists.phillylinux.org/mailman/listinfo/plug-announce
> General Discussion --
> http://lists.phillylinux.org/mailman/listinfo/plug
>
___________________________________________________________________________
Philadelphia Linux Users Group -- http://www.phillylinux.org
Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
General Discussion -- http://lists.phillylinux.org/mailman/listinfo/plug
|
|