Re: [PLUG] Brother Linux & tech support

[R Goodwin <rgoodwin1@cox.net>]

I'd second the Brother support.  I have an MFC-640CW (inkjet combo
device) and an HL-4040N (laser printer) and both work flawlessly with
CUPS.

As for the worst ... I have to suggest Lexmark beats Canon hands down.
I had a Z65n - a networked inkjet for $65!!  No Linux support.  When I
called I got an extremely rude response ... remember it was MY $5 in
telephone bill for the call!  I was told to use Windows there is "no
Linux thing out there."

Rich

On Thu, 2009-08-13 at 07:14 -0400, K.S. Bhaskar wrote:
> I am happy to confirm that Brother Linux support - at least for the
> Brother MFC-210C, which we standardized on as our family all-in-one
> some three or four years ago and of which we own three - Just Works.
> They have up to date drivers (GPL'd) that are clearly identified on
> their web site, they have clear instructions on how to set the
> permissions via udev for the scanner to work, etc. I'm a fan.
> 
> Regards
> -- Bhaskar
> 
> P.S. Conversely, at least in my experience, the worst big name printer
> / scanner / fax vendor for Linux support has to be Canon.
> 
> On Thu, Aug 13, 2009 at 1:46 AM, JP Vossen<jp@jpsdomain.org> wrote:
> > Summary: Brother supports Linux well, if quietly, and has been very
> > helpful and responsive to problems.  I'm pleased and impressed with both
> > the company and the printer.
> 
> [KSB] <...snip...>
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