JP Vossen on 21 Jan 2010 11:55:46 -0800


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Re: [PLUG] Collegeville FiOS


> Date: Thu, 21 Jan 2010 06:34:18 -0500
> From: "Arthur S. Alexion"<arthur@alexion.com>
 >
> On Wednesday 20 January 2010 17:12:53 JP Vossen wrote:
>> >  The 15/2 $49.99 plan I've been on since Summer 2006 [1] was unilaterally
>> >  changed to a 20/5 $59.99 plan as of my January 2010 FiOS bill.
>> >
> How can you tell?
>
> After reading your email, I went on line to look at my bill and account and
> all they presented me with were services they wanted to sell me and nothing
> specific about what I presently had.
>
> I don't remember what I ordered. The bill has been in line with what they
> quoted me.

I still get a paper bill, and the line item now looks like this:
	- FiOS Internet 20/5      Jan 1  - Jan 31     $59.99

Last month it looked like this:
	- FiOS Internet 15/2      Dec 1  - Dec 31     $49.99

I also have paper copies of my original order sheet, agreement, etc.

Yes, I'm an old, paranoid, fart...
JP
----------------------------|:::======|-------------------------------
JP Vossen, CISSP            |:::======|      http://bashcookbook.com/
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